1. Purpose

The purpose of this Partner Policy is to set clear guidelines for collaboration, ensuring that our partnerships are built on trust, integrity, and shared goals. This policy applies to all entities seeking to partner with Cyberpro for cybersecurity services, training, and consultation.

2. Eligibility Criteria

To qualify as a Cyberpro partner, an entity must:

• Share Cyberpro’s commitment to ethical business practices and high standards of service delivery.
• Demonstrate the ability to add value to Cyberpro’s offerings through complementary services, technologies, or expertise.

3. Types of Partnerships

Cyberpro offers various types of partnership opportunities, including but not limited to:

• Reseller Partners: Entities that resell Cyberpro’s services and solutions to their clients.
• Technology Partners: Entities that collaborate with Cyberpro to develop and integrate new technologies.
• Consulting Partners: Entities that provide consultation services in collaboration with Cyberpro.
• Training Partners: Entities that co-deliver training programs with Cyberpro.

4. Partnership Benefits

Partners of Cyberpro can expect the following benefits:

• Access to Cyberpro’s suite of cybersecurity services and solutions.
• Joint marketing and promotional opportunities.
• Participation in Cyberpro’s training and certification programs.
• Technical support and resources from Cyberpro’s expert team.
• Revenue sharing and incentive programs.

5. Application Process

Entities interested in partnering with Cyberpro must undergo the following application process:

1. Submission: Complete and submit the Partner Application Form available on Cyberpro’s website.
2. Review: Cyberpro will review the application to ensure it meets the eligibility criteria.
3. Due Diligence: Cyberpro may conduct due diligence checks, including background and financial checks.
4. Approval: Successful applicants will receive an approval notification and a partnership agreement for review and signature.
5. Onboarding: Once the agreement is signed, the new partner will undergo an onboarding process to familiarize them with Cyberpro’s processes and systems.

6. Partnership Obligations

Cyberpro partners are expected to:

• Adhere to Cyberpro’s Code of Conduct and ethical business practices.
• Maintain confidentiality of proprietary information.
• Meet performance and quality standards as agreed in the partnership agreement.
• Participate in regular partnership reviews and provide feedback for continuous improvement.

7. Termination of Partnership

Cyberpro reserves the right to terminate a partnership if:

• The partner breaches any terms of the partnership agreement.
• The partner engages in activities that harm Cyberpro’s reputation or business.
• The partner fails to meet performance standards or compliance requirements. Termination will be conducted in accordance with the terms outlined in the partnership agreement.

8. Dispute Resolution

In the event of any disputes arising from the partnership, both parties agree to resolve the matter through:

• Negotiation: Attempt to resolve the issue through direct negotiation.
• Mediation: If negotiation fails, engage in mediation facilitated by a neutral third party.
• Arbitration: If mediation is unsuccessful, resolve the dispute through binding arbitration in accordance with the rules of a recognized arbitration body.

9. Contact Information

For any questions or further information regarding this Partner Policy, please contact:

Cyberpro Partnership Team
Email: partnerships@cyberpro.ke
Phone: +254-767 000 000
Address: APA Arcade, Hurlingham